ACKNOWLEDGEMENT
All orders are acknowledged by email or fax.  Contact factory with any discrepancy or if you do not receive an acknowledgement within 24 hours.  Credit will not be issued after an order has shipped.

ARTWORK
Artwork may be submitted by electronic format or hard copy with a minimum 300 dpi. Include your company name and purchase order number on all artwork sent. 
   
 Electronic Artwork Format | Art Email Address:  art@awards-net.com 
 • PDF (our preferred format)
 • AI – Adobe Illustrator
 • EPS – Encapsulated Postscript
 • JPG – Joint Photographic Experts Group
 • PSD – PhotoShop Document
 • TIF – Tagged Image File

 Art Clean Up/Recreate: First 15 minutes Free; after $40.00 (G) per hour.
 
AUTHORIZED RETURNS
Items found to be imprinted incorrectly by factory will be replaced at no charge when returned with 60 days from item receipt.  Factory will provide Return Authorization labels.   

BLANK ORDERS
Blank stock product orders will be billed at the wholesale price and must be in case pack quantities.  A charge of $3.75 (G) applies to each broken case pack. 

CANCELLATIONS
All orders are considered firm and cannot be canceled without factory approval.  Upon receipt of documentation, a $25.00 (G) charge will apply in addition to cost of screens, artwork, and all material produced.

CORRECTION CHARGES
A charge of $31.25 (G) applies to all corrections received after the screen, plate, or die has been made.  Additional charges apply to printed orders staged to ship, contact factory.

COPY CHANGE CHARGES
A charge of $31.25 (G) applies to all copy changes. 

DECORATED ORDERS
All factory listed decorated pricing includes a one color, one location imprint. 

DISTRIBUTOR IMPRINT
Distributor self-promotion samples will be billed at “End Quantity Price” (EQP) less 3% on all factory catalog items.  Distributor imprint required.  Set-Up $62.50 (G) is waived.

DROP SHIP
All factory stock items can be drop shipped directly to the recipient within the Continental USA.  Drop ship charge includes UPS ground residential shipping, handling and packaging.  Restrictions apply, contact factory.

F.O.B.
All shipments are F.O.B. AR (main), CA, IL, IN, NJ, TX.  Shipping and handling charges will be invoiced at time of shipment. 

IMPRINT
The imprint will be set for best appearance at factory discretion using maximum imprint area, unless specified on purchase order.  Some logos & fonts are not conducive to coolers with rough or textured surfaces as the ink “seeps” into the crevasses of the surface and do not have clear, crisp, or smooth edges.  Actual production samples are recommended for factory does not guarantee the quality of imprint on textured surfaces.    

INK CHANGE CHARGE
A charge of $31.25 (G) will apply to each item per ink change.

INSERT / LABEL CHARGE
A charge of $.20 (G) will apply to each item per insert charge and/or label charge.

LESS THAN MINIMUM
A charge of $31.25 (G) will apply to less than minimum quantity orders.  Absolute minimum for printed stock product is ½ of the 1st column quantity.  Restrictions apply, contact factory.

MULTI-COLOR IMPRINT/MULTIPLE LOCATIONS
Multi-color imprints and locations must be approved by factory.   Restrictions apply to 5 & 10 gallon beverage coolers, beverage insulators, fire extinguishers, humidors, thermo bottles, and 4/c process single-use cameras.   
IMPRINT CODES:
Group A:      
   First Alert: Carbon Monoxide Alarms, Radios, Smoke Alarms
   Fujifilm:   Single-Use Cameras – up to 3 colors maximum | left front white background
   Igloo:  Coolers with a 19 quart or less capacity. Includes personal size and small soft side products
   ShotShell:  Can Holders
   Stansport: Packs & Bags, Survival/First Aid
Group B:
   Igloo:  Coolers or ice chests with a 20 quart capacity or more
   Stansport: Chairs, Grills, Lanterns, Stoves
Group C:
   Igloo:  Outdoor Living Collection
   Stansport: Inflatable’s, Sleeping Bags, Tables, Tents

Additional Colors/Additional Locations: Add the following charge per piece for each additional color in logo:
Group A: $0.65 (G) – All catalog quantities each additional color/each additional location
Group B: $1.25 (G) – All catalog quantities each additional color/each additional location
Group C: $2.40 (G) – All catalog quantities each additional color/each additional location

NEW ACCOUNTS
Unless credit has been established, payment is required at time of order receipt.  Payment may be made using Visa, MasterCard, American Express, or company check.  Production will not begin until payment is received in full. 

OVERRUNS/UNDERRUNS  /  EXACT QUANTITIES
Factory reserves the right to ship and bill any overages or shortages not to exceed 5%.  Factory accepts exact quantity imprint orders with no additional fees.  Blank orders must be in case pack quantities.

PAYMENT/TERMS
Unless credit has been established, payment is required at the time the order is received.  Payment may be made using Visa, MasterCard, American Express, or company check.  Terms for established customers are net 30.   

PMS COLOR MATCH
Factory prints with coated inks only.  PMS color requests will be matched as close as possible for $31.25 (G) per color.  PMS color matches cannot be guaranteed on colored surfaces.

PRICING
Prices are effective January 1 through December 31.  Prices may change without notice. All large quantity quotes must be referred to on the purchase order.   

PRODUCTION
• Blank stock product ships within 3-5 days of order receipt and approved credit or payment.
• Printed stock product ships within 10 days of order receipt, artwork and approved credit or payment.
• Rush Printed stock product ships within 4 days of order receipt, artwork and approved credit or payment.  A rush charge of 10% of purchase price will be incurred.
Note: During peak seasons, inventory levels fluctuate resulting in longer lead times.  

PROOFS/SPEC SAMPLES
• Virtual/Fax Art Proof:  $15.00 (G) each item per order. 
• Actual Preproduction/Spec:  $62.50 (G) plus the item cost.  Restrictions apply, contact factory.

REORDERS
All reorders will incur a $31.25 (G) reorder set-up charge per color, per location, per item.
 
RETURNS
Blank stock product may be returned within 60 days of receipt with factory approved authorization number.  All blank stock product returns incur a 15% restocking fee per item. Customer is responsible for return freight.

SAMPLE POLICY
Samples will be billed at the wholesale price.  All samples are non-returnable and non-refundable.  Air shipments require a 3rd party shipping number (fee waived).

SET-UP
All new orders will incur a $62.50 (G) set-up charge per color, per location, per item.
 
SPLIT SHIPMENT
An additional charge of $6.25 (G) applies for each split shipment.

STANDARD INK COLORS - Pantone Matching System  Number
Athletic Gold 123, Black, Blue 294, Blue 300, Brown 469, Burgundy 202, Cool Grey 7, Forest Green 553, Fuchsia 233, Green 340, Maroon 188, Metallic Gold 872, Metallic Silver 877, Orange 021, Purple 2607, Red 186, Reflex Blue,  Rubine Red, Tan 727, Turquoise 327, Yellow 109, White

THIRD PARTY STANDARD SHIPPING
All orders using a third party shipper number will incur a $5.00 (X) handling fee per invoice.  Does not apply to sample or show orders.

THIRD PARTY LTL/TRUCK SHIPPING
All orders using third party LTL/Truck shipper numbers will incur a $12.00 (X) ea. pallet charge.  Does not apply to sample or show orders.

Last Update:  6.16.09