SET-UP CHARGES
Set up charge: $62.50 (G) per color location.  Set-up charges apply to all printed orders. Reorder set -up charge: $31.25 (G) per color location.  Reorder set-up charges apply on all exact reorders.
PRODUCTION TIME
Production time will begin after receipt of camera ready artwork, approval of credit, item and/or paper proof. See individual product pages for lead times.
ACKNOWLEDGEMENTS
Orders are acknowledged via email or fax and will be processed and billed as per information on the acknowledgement. Factory is not responsible for changes to order(s) if not clearly marked.
PMS COLOR MATCH CHARGE
$35.00 (G) per color. PMS color matches cannot be guaranteed.
SPEC SAMPLES/ PREPRODUCTION PROOFS
Screen imprinted items: “End Quantity Price” (EQP) plus set-up charges per color per location. Setup charges will apply to initial order if no changes to artwork are made. Contact factory for custom decal spec samples.
LESS THAN MINIMUM CHARGE
Imprinted orders $50 (A); Unimprinted orders $20 (A). Less than minimum charges will apply for any item for which the minimum quantity is not ordered. Restrictions apply to custom decal and camera orders - contact factory.
BLANK GOODS RETURN POLICY
Returns must be accompanied by our factory return authorization number. There is a 15% restocking fee, plus freight on all approved returns. No returns accepted after 45 days of receipt. Returns will also not be accepted for special order items - items outside factory catalog.
DROP SHIP CHARGE
Most products can be individually drop-shipped to single locations for an additional charge. The drop-ship charge includes cost of remailer carton, shipping, and handling within the continental United States. Contact factory for further details.
CATALOG PRICING
Effective date of catalog: January 1, 2008 through December 31, 2008. Pricing and product specifications are subject to change without notice.
SAMPLE POLICY
Samples are billed at "End Quanity Price" (EQP) plus freight.
SPLIT SHIPMENT CHARGE
Add $6.25(G) per additional destination after the first.
OVERRUNS / UNDERRUNS
Factory reserves the right to ship and bill any overages not to exceed 5%.
FREIGHT TERMS
F.O.B. Rogers, AR. Shipping and handling will be prepaid and added to invoice. Title of goods passes to customer at the time the merchandise is assigned a carrier. We are not responsible for delays or damages in route. After initial billing, additional freight charges may occur for incorrect addresses, zip codes or additional carrier charges.
FREIGHT CLAIMS
Claims for freight adjustments, breakage, damaged goods, and delays in transit must be reported within 5 days of receipt of product. Goods should be inspected immediately upon arrival. If damage or shortage is found, discuss with carrier at time of delivery for immediate inspection and documentation. Inspection should be made at once in order to file a claim with the carrier. Credit will be issued upon receipt of paid claim.
TRUCK SHIPMENTS
Orders requiring pallets will be charged $12.00 (net) per pallet.
TERMS
Net 30 days upon approval of credit. Accepted credit cards are American Express, Mastercard and VISA. Payments must be made in U.S. Funds.